Here is the most commonly requested information needed to set up our account in your system. Please contact us if there is anything else you need.
Contact:
Forms and general correspondence can be sent to us through our messaging portal as attachments.
Our email is ATsupport(at)AdaptiveTechSolutions.com.
General contact name: Jana Gundy.
Mailing/Remittance address:
Adaptive Tech Solutions
1071 Chickasaw Rd.
Sand Springs, OK 74063
(918) 637-7390 phone \
We are an LLC filing as an S Corp, so no 1099 is required.
Other Helpful Information
Sales tax is not applied to orders shipping outside Oklahoma. If you are a tax exempt organization shipping to Oklahoma, please create an account on our site, then fax your proof of tax exempt status to us at 1-866-516-8160 or attach it to the Contact Us form located at the top of our website. Submit this before you place an order with us. Also, on your correspondence, please write the email address you used to establish your online account with us. We will flag your account as tax exempt so all future quotes and orders will not have sales tax applied. This exemption is linked directly to the email address used to establish the account. If another person from your organization wishes to establish an account, we will need to be notified so we can flag their account as well.
Invoicing: We will send a single invoice. We do not provide duplicate, triplicate, etc.
Discount coupon codes cannot be used on Purchase Orders.
Purchase Orders: We strongly encourage POs be submitted by placing your order online. This results in fastest processing time. More information on Purchase Orders can be found here.
Discount coupon codes cannot be used on Purchase Orders.
Terms are NET 30. Overdue accounts will be assessed a late fee equivalent to 12% APR. Those who wish to pay with a credit card or PayPal after utilizing NET TERMS will be subject to a 3.5% domestic or 5% international convenience fee. Returned checks are subject to a $25 returned check fee. PO's and payments must be in US dollars. Duties and taxes are the customer's responsibility.
Using Your Shipping Account: We do not ship using a customer's shipping account or customs broker. We are happy to put broker name and phone on the shipping label if your PO shows it as part of the shipping address. We will send you an email with the Waybill number that you can give to your broker.