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Adding/changing my order
Changing an order
Once your order has been placed and is in a state of processing, we may not be able to make any changes to it. If you notice right away that you selected a wrong product or option (color, etc.,.) please contact us immediately. We will do what we can to assist you. We will confir...
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Exchanging an item
Products to be exchanged must reach us within 30 days of your order date. If you would like to exchange an item, please log into your account and request a Return Authorization. Products will not be accepted for exchange if you have not first obtained a Return Authorization. You can either select...
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How do I cancel an order?
If you would like to cancel an order, please contact us with your order number along with your request for cancellation. If the order has not already processed, we will cancel the order and email you a confirmation. If, however, the order has already processed, we will not be able to cancel the o...
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Product warranty
Have an item that is missing from your order or damaged during shipment? If an item is missing from your order, please contact us within 10 business days of the order delivery date. If an item is damaged during shipping, please contact us detailing the problem within 10 business days of the order...
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What is your return policy?
Our 30-day Happiness Guarantee. Returns as easy as 1-2-3!
We understand that sometimes when you buy things online, they may not meet your needs. We gladly accept returns on items received back to our warehouse no later than 30 days of the order's ship date. Products must be in new, unassembled, r...
