- While we encourage you to read the general troubleshooting tips provided below, here are some troubleshooting tips specific to the Prisma LIght:
- This toy must be in the OFF position to respond to an external switch
- If the globe has separated (this sometimes happens, especially during shipping) it can be easily reassembled. Instructions are here: https://youtu.be/9IqxzdN3D3U
I can't get my product to work. Do you have any troubleshooting tips?
Feb 7, 2024