To get a copy of your invoice, log into your account on our website. Be sure to use the order number and email address associated with the invoice you are wanting. The email address must match the one the order was placed under. Once you have logged into your account, select 'Orders' from the top of the page. Once on your orders page, you can click on the order number to view the order and print the associated invoice. *
*Please note accurate invoices cannot be self-generated online for orders that contain the Switch Kit or Communication Kit. These invoices must be generated by us to ensure correct pricing.*
If you can't recall your login, you can reset it. Use the email address used to place the order as your User Name and select 'Forgot Password' to reset your password. Please be sure to use the same email address used when the order was placed.
If you did not place your order online (i.e. you uploaded or mailed a Purchase Order to us) or the order was placed by a buyer and you do not know the order # and email the account is set up under, send us a message. Include the name of the company the order was placed under and the order # or PO # and we will be happy to provide you with the invoice. Please keep in mind official invoices cannot be provided until an order's status is Shipped. Please allow up to 2 business days for the invoice to be sent to you after you request it.