Canadian customers are responsible for payment of fees related to duties and taxes assessed by your country. These fees are not included in your shipping costs. You can calculate an estimate of duties and taxes here. Even if you do not owe duties and taxes, processing and brokerage fees will be charged by the courier. These charges will need to be paid prior to the packages being released by the carrier.
Once you have the tracking waybill number provided in your email shipment confirmation, you can pay these before the delivery is made. Pay Online
More information can be found through DHL's website.
May 17, 2024