Welcome to our support center

• Account Settings
• Update my email address

• Can I call you?
• Contact Informaiton
• Our email address
• Why haven't I heard back?

• Do you donate products?
• Multiple coupons

• Credit card declining
• Do I need a PayPal account to check out using my credit card?
• Payment Methods

• Are switches included with toys?
• Attendant Call Button shipping to Canada
• Batteries not required - Switch It Up
• BigMack vs. Step by Step
• Can I try before I buy?
• Checkout error message
• Chromebook Switch Interfaces

See all articles in Product Questions →

• iPad case slightly too small
• Pitching Machine Not Working
• Radio Troubleshooting
• Stripped screw in battery compartment.
• Super Clamp and Mounting Arm Use
• Troubleshooting Attendant Call
• Troubleshooting Call Button

See all articles in Product Troubleshooting →

• Purchase Order Submission
• Set us up as a Vendor in Your System (Iran Disclosure, Russia Form, TX Felony Affidavit Form, W-9, 889 Certification Form)

• Bulk discounts
• Can I check stock counts?
• Checking my order status
• Distributors outside the US
• Do you charge sales tax?
• Do you offer a catalog?
• Get my invoice.

See all articles in Purchasing →

• How can I get a product quote that includes shipping?
• How long is a quote good for?
• My organization is tax exempt. How can I get a quote without sales tax being added?

• Adding/changing my order
• Exchanging an item
• How do I cancel an order?
• Product warranty
• What is your return policy?

• APO shipment carrier
• Christmas Shipping Deadlines
• Do you ship to freight forwarders?
• Estimated shipping time
• Expedited processing time
• Extra costs for Canadian shipping
• How do I track my order?

See all articles in Shipping →